FAQs

Frequently Asked Questions

For now contact us through our contactpage. Soon there is listed a dealer locator on our store so you can check all the official stores through our website.
Yes when you place an order you will receive a confirmation on your email. In case you will not see it, please check your spam filter, perhaps its in your unwanted emailmap. If not please contact us with your name and what you ordered so we can send a copy to you.
In case you are interested in being a reseller for Ludic in your store or webshop, than please contact us through our contactpage and send your details and in what kind of products you are interested in. You will receive an answer within 2 workdays to see if there is a possibility to work with each other.
For now just contact us through our contactpage and tell us where you are located so we will gladly refer you to a Ludic dealer. If there is no dealer nearby we will see if we can help you with the lowest price for shipping.
If I buy a product from a non-listed dealer is this covered under warranty? A warranty is always between seller and consumer. We only you advise you to buy only products from an official reseller so in case there is an issue it will be covered the proper way.
Yes for sure, we are always looking for more salespoints. Please contact us and we can check if you can act as dealer or distributor in your country.